Terms & Conditions

These Terms and Conditions outline the rules and regulations for the use of Digitattva Technolabs' website, located at www.digitattva.com, and govern all technology services, software solutions, and professional engagements offered by Digitattva Technolabs. By accessing this website or engaging our services, you accept these Terms and Conditions in full. Do not continue to use www.digitattva.com if you do not agree to all of the terms stated on this page.

The following terminology applies to these Terms and Conditions and all Agreements between the parties:

• "Client", "You" and "Your" — refers to you, the person or entity accessing this website and accepting the Company's terms and conditions.
• "The Company", "We", "Our" and "Us" — refers to Digitattva Technolabs.
• "Party" or "Parties" — refers to both the Client and ourselves.
• "Services" — refers to any software development, design, consulting, or technology services provided by Digitattva Technolabs.

All terms are governed by and construed in accordance with the prevailing law of India. Any use of the above terminology in the singular, plural, or any variation thereof is taken as interchangeable and as referring to the same.

Digitattva Technolabs is a full-cycle technology company providing a range of IT services including, but not limited to:

• Custom Software Design and Development
• Mobile Application Development (iOS, Android, and Cross-Platform)
• Web Application and Portal Development
• MVP (Minimum Viable Product) Development
• Artificial Intelligence, Machine Learning, and Automation Solutions
• ERP Development, Customisation, and Integration
• UI/UX Design and Prototyping
• Tech Outstaffing and Dedicated Developer Engagement
• Quality Assurance and Software Testing

The specific scope of work, deliverables, timelines, and commercial terms for any engagement shall be defined in a separate written Statement of Work (SOW) or Service Agreement. These Terms apply to all engagements unless explicitly superseded by a project-specific agreement. We reserve the right to decline any engagement at our sole discretion.

We employ the use of cookies. By accessing www.digitattva.com, you agree to use cookies in accordance with Digitattva Technolabs' Privacy Policy.

Most interactive websites use cookies to retrieve the user's details for each visit. Cookies are used by our website to enable the functionality of certain areas and to make it easier for people visiting our website. Some of our affiliate and advertising partners may also use cookies.

Unless otherwise stated, Digitattva Technolabs and/or its licensors own the intellectual property rights for all material on www.digitattva.com, including text, graphics, logos, images, UI designs, and software. All intellectual property rights are reserved. You may access this website for your own personal use, subject to the restrictions set in these Terms.

You must not:

• Republish, sell, rent, or sub-license material from this website
• Reproduce, duplicate, or copy any material from this website for commercial purposes
• Redistribute content from this website without prior written consent
• Reverse-engineer, decompile, or derive source code from any proprietary tools or systems belonging to Digitattva Technolabs

With respect to custom software engagements, upon receipt of full and final payment, all custom-developed software, source code, design assets, and documentation created specifically for the client shall transfer to the client as a work-for-hire, unless otherwise agreed in the SOW. Digitattva Technolabs retains ownership of all pre-existing frameworks, reusable libraries, tools, and methodologies used in delivering the project.

The Digitattva Technolabs name, logo, and all related marks are trademarks of the Company. No use of our logo or other artwork will be permitted for linking or promotional purposes without a formal trademark licence agreement.

All fees, payment schedules, and billing arrangements are defined in the relevant SOW or Service Agreement. The following terms apply unless otherwise specified:

• Invoices are issued in accordance with the milestone schedule agreed in the SOW. For retainer or time-and-material engagements, invoices are issued monthly.
• Payment is due within 15 days of the invoice date unless a different payment period is agreed in writing.
• All fees are quoted exclusive of applicable taxes including GST, which will be added to invoices as required by law.
• Invoices not paid within the due date shall attract interest at 1.5% per month on the outstanding amount, calculated from the due date until actual payment.
• Digitattva Technolabs reserves the right to suspend work on any active engagement if any invoice remains unpaid for more than 10 business days beyond its due date.
• Advance payments or retainers are non-refundable once work has commenced on the agreed scope.
• Any invoice dispute must be raised in writing within 7 days of the invoice date. Undisputed portions must be paid in full by the due date.

Work commences only after receipt of the signed agreement and any applicable advance payment. The client is responsible for providing timely access to required resources, content, credentials, and feedback to maintain the agreed schedule.

Any request to modify the agreed scope constitutes a change request and must be submitted in writing. Change requests will be evaluated for impact on timeline and cost, and approved changes will be documented in a Change Order.

Upon completion of each milestone or final delivery, the client has 7 calendar days from the date of delivery notification to review deliverables and raise any non-conformance issues in writing. If no written objections are received within this period, the deliverables shall be deemed accepted.

Both parties acknowledge that in the course of an engagement, each may receive or have access to confidential and proprietary information of the other party, including but not limited to business plans, technical specifications, financial data, client lists, and project details.

• Each party agrees to hold the other's confidential information in strict confidence and not to disclose it to any third party without prior written consent, except as required by law or as necessary to perform the contracted services.
• Confidential information shall be used solely for the purpose of fulfilling obligations under the engagement.
• These confidentiality obligations remain in effect for a period of 3 years from the date of disclosure, or for the duration of any separately executed Non-Disclosure Agreement (NDA), whichever is longer.

Where a formal NDA is executed between the parties, it shall supersede and replace the confidentiality provisions of these Terms with respect to its subject matter.

When using our website or engaging our services, you agree to:

• Provide accurate, current, and complete information in all inquiries, contact forms, and project briefs submitted to us
• Use the website and its content solely for lawful purposes and in accordance with these Terms
• Cooperate with our team by providing timely feedback, approvals, and access required to deliver the agreed services
• Not attempt to gain unauthorised access to our servers, systems, or client data
• Not deploy bots, scrapers, or automated scripts to harvest data from our website
• Not introduce or request integration of malicious code into any deliverables
• Obtain all necessary licences and rights for any third-party content, data, or software you provide to us for use in your project
• Not use our services or deliverables for any purpose that violates Indian law or internationally recognised standards of ethical conduct

The website and all information provided by Digitattva Technolabs are offered on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• Limit or exclude our or your liability for death or personal injury
• Limit or exclude our or your liability for fraud or fraudulent misrepresentation
• Limit any of our or your liabilities in any way that is not permitted under applicable law
• Exclude any of our or your liabilities that may not be excluded under applicable law

With respect to custom software development engagements, Digitattva Technolabs warrants that deliverables will conform to the agreed specifications at the time of delivery. Any defects reported within the post-delivery warranty period specified in the SOW (typically 30 days for bugs directly attributable to our code) will be remedied at no additional charge. This warranty does not cover issues arising from client modifications, third-party integrations, or use outside the intended scope.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature arising from your use of the website.

To the maximum extent permitted by applicable law, Digitattva Technolabs and its directors, officers, employees, and agents shall not be liable for any indirect, incidental, consequential, special, or punitive damages of any nature, including loss of profits, revenue, data, or business opportunities.

Our total aggregate liability for any claim arising out of or in connection with a specific engagement shall not exceed the total fees actually paid by the client to Digitattva Technolabs for the specific project giving rise to the claim in the three (3) months immediately preceding the date of the claim.

For claims not related to a specific project engagement, our aggregate liability shall not exceed INR 10,000.

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under applicable law.

You agree to indemnify, defend, and hold harmless Digitattva Technolabs and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:

• Your use of or access to our website or services in violation of these Terms
• Any content, data, or materials you provide to us that infringes any third-party intellectual property right, privacy right, or applicable law
• Your violation of any applicable law or regulation in connection with your use of our services
• Any claim by a third party arising from your use of deliverables in a manner not permitted under these Terms

Please read our Privacy Policy to understand how we collect, use, and protect your personal information when you visit or interact with our website and services. The Privacy Policy is incorporated into these Terms by reference.

Where we process personal data on your behalf as part of a service engagement, the parties may be required to enter into a separate Data Processing Agreement (DPA) in accordance with applicable data protection laws including the Information Technology Act, 2000 (India) and, where applicable, the General Data Protection Regulation (GDPR).

Our website may contain links to third-party websites. These are provided for convenience only and we have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites. We encourage you to read the privacy statements of any website you visit that may collect personal information.

You may not create frames around our webpages that alter in any way the visual presentation or appearance of our website without prior written permission. If you find any link on our website that is offensive or inappropriate, you are welcome to contact us and we will consider your request to remove it.

These Terms and all engagements between you and Digitattva Technolabs shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

In the event of any dispute, both parties agree to first attempt to resolve the matter informally through good-faith negotiation. Either party may initiate this process by delivering written notice describing the dispute. The parties shall have 30 days from the date of such notice to resolve the matter informally before initiating any formal proceedings.

If the dispute is not resolved informally, it shall be finally resolved by binding arbitration conducted in accordance with the Arbitration and Conciliation Act, 1996 (India). The seat and venue of arbitration shall be Surat, Gujarat, India. The arbitration shall be conducted by a sole arbitrator mutually appointed by both parties, in the English language. The arbitral award shall be final and binding on both parties.

Subject to the arbitration clause above, both parties submit to the exclusive jurisdiction of the courts located in Surat, Gujarat, India.

Either party may terminate an engagement by providing written notice as specified in the relevant SOW or Service Agreement. In the absence of a specific notice period, a minimum of 30 days' written notice is required.

Digitattva Technolabs reserves the right to immediately terminate any engagement or suspend access to our website without notice in the event of:

• Material breach of these Terms or a project-specific agreement by the client
• Non-payment of any invoice beyond 10 business days from the due date
• Requests to develop or deliver anything that is illegal, unethical, or in violation of applicable law

Upon termination, all work completed up to the effective termination date shall be invoiced and is payable by the client. Provisions that by their nature should survive termination — including intellectual property, confidentiality, payment obligations, indemnification, and limitation of liability — shall continue in full force and effect.

We reserve the right to modify these Terms and Conditions at any time at our discretion. When we do, we will revise the "Last Updated" date at the top of this page. We may also provide notice through the contact information you have provided.

An updated version of these Terms will be effective immediately upon posting unless otherwise specified. Your continued use of the website or our services after the effective date of any revised Terms constitutes your acceptance of those changes.

If you have any questions about these Terms and Conditions or wish to get in touch regarding any of the provisions on this page, please contact us using the details below: